FAQs Archive | Page 2 of 12

Q: What are your payment options?

We accept payment by credit card and bank transfer. Credit cards – Visa and Mastercard payments can be done over the phone. Never email your card numbers. Credit card payments are instant, meaning we can begin or despatch your order sooner. Bank transfers – Standard bank transfers may take up to a few days to process before they settle in our account. Osko payments are instant, meaning we can begin or despatch your order sooner. Learn more about our Payment options .

Q: Do I need to pay upfront?

Yes, we require full payment upfront before we can start or dispatch your order. Once payment is settled and landed in our account we can begin. Osko payments and credit card payments are instant. Standard bank transfers may take a few days to land in our account.

Q: Will I get a tax invoice?

Yes. All orders will have a tax invoice raised that will be emailed to you. Once your invoice is paid, it will show a nil balance.

Q: How do I place an order?

Ordering is quick and easy! To place an order for any of our signs or products, you can do so directly online via the individual product quote request page, email us at sales@signblitz.com.au or call us directly on 0403 869 822 .

Q: What is the quickest way to get a quote?

The quickest and easiest way to get a quote is online. Our website quote system will prompt you to give us all the information we need so we can quickly reply with your quote. You can also send an email to sales@signblitz.com.au requesting a quote. Please remember to include the sign description, size, material, finish, quantity and the delivery suburb.

Q: How long does it take to receive a quote?

We aim to respond to all quote requests and emails within 24 hours on working days (Monday to Friday).

Q: Can you quote off my site plans and drawings?

We don’t quote off-site plans. We need an itemised BOQ showing the type of sign (or code), the size, material, finish, colours, quantity and any other information specific to your sign requirements. If you also need posts and brackets, we’ll need the quantities along with a breakdown of below-ground posts and base-plated posts and the type of sign brackets you need. Explore our range of Sign posts and brackets .

Q: Can I get a price over the phone?

We do not provide pricing over the phone. To ensure accuracy and for our records, we send all pricing via email. Given the various options for signs and shipping costs, the quickest and most efficient way to receive a price is by using our website quote system.

Q: How long are your quotes valid for?

Quotes are valid for 7 days and subject to product availability. Our pricing is confidential, so we ask that you please don’t share it. All prices exclude GST (add 10% to all prices).

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