FAQ’s2024-12-11T21:41:10+11:00

Frequently Asked Questions (FAQs)

Got questions about our signs and services? We’ve got the answers you’re looking for.

How long does the signmaking process take?2025-03-27T09:00:15+11:00

Generally, it takes about 3-5 days from artwork approval to dispatch. If you need a sign made urgently, please ask about our rush order service at an extra cost.

We have most of our bestselling signs and products in stock at all times for immediate dispatch or pickup. The timeframe to make a custom sign varies depending on the complexity of the design, the size, material, finish and quantity. We always strive to meet your deadlines and will provide a detailed timeline.

What are your delivery costs?2025-03-27T09:00:16+11:00

Shipping costs vary depending on the size and weight of your item, the type of service and the delivery location. We always quote a delivery price upfront.

How quickly will my signs be delivered?2025-03-27T09:00:16+11:00

We offer fast, Australia-wide delivery on all our signage and products. Learn more.

Do you ship outside of Australia?2025-03-27T09:00:16+11:00

No, we only deliver within Australia.

What couriers do you use?2025-03-27T09:00:16+11:00

We use the following reliable and reputable delivery services:

  • Australia Post Express Service for smaller items
  • Go Logistics for Greater Sydney, Blue Mountains, Wollongong and Newcastle
  • TNT Fedex for everywhere else

We deliver urgent orders ourselves to the Sydney metro area. We also offer a packaging service enabling you to send your own courier to collect from us.

How quickly can you deliver my products?2025-03-27T09:00:16+11:00

Our delivery times vary as follows depending on the item ordered and the courier used:

  • Australia Post Express Service – Usually overnight to capital cities
  • Go Logistics – Usually, the next day to Sydney metro
  • TNT Fedex – Road express timeframes vary by destination
  • Signblitz delivery vehicles – For urgent deliveries within the Sydney metro

You can find more information on our Shipping and returns page.

Can I pick up my products?2025-03-27T09:00:16+11:00

Yes! You can pick up your orders from our premises in Western Sydney: 19 Pine Rd, Yennora, NSW, 2161. If you would like to pick up, please select this option when placing your order. You can also send your own courier to pick up from us. Find out more on our Shipping and Returns page.

What happens if there is a problem with my order or I’m not happy with my signage?2025-03-27T09:00:17+11:00

On the off chance that something goes wrong, we’ll make it a high priority to sort it out. You can find more information about refunds and returns on our Shipping and returns page.

What maintenance do your signs and products need?2025-03-27T09:00:17+11:00

Your signs and safety products should also be inspected, maintained and cleaned on a regular basis to ensure they’re relevant and visible. Learn more about Sign and product maintenance.

Do you offer warranty on your signs and products?2025-03-27T09:00:17+11:00

We offer a 12 month warranty on our products based on normal use and recommended care. We warrant our products are free of defects and at all times abide by the ACL with respect to any other regulated warranties and guarantees.Our warranty does not cover damage caused by vandalism, installation issues, misuse, or unusual circumstances.

What are your payment options?2025-03-27T09:00:17+11:00

We accept payment by credit card and bank transfer.

Credit cards – Visa and Mastercard payments can be done over the phone. Never email your card numbers. Credit card payments are instant, meaning we can begin or despatch your order sooner.

Bank transfers – Standard bank transfers may take up to a few days to process before they settle in our account. Osko payments are instant, meaning we can begin or despatch your order sooner.

Learn more about our Payment options.

Do I need to pay upfront?2025-03-27T09:00:17+11:00

Yes, we require full payment upfront before we can start or dispatch your order. Once payment is settled and landed in our account we can begin. Osko payments and credit card payments are instant. Standard bank transfers may take a few days to land in our account.

Will I get a tax invoice?2025-03-27T09:00:17+11:00

Yes. All orders will have a tax invoice raised that will be emailed to you. Once your invoice is paid, it will show a nil balance.

How do I place an order?2025-03-27T09:00:17+11:00

Ordering is quick and easy! To place an order for any of our signs or products, you can do so directly online via the individual product quote request page, email us at sales@signblitz.com.au or call us directly on 0403 869 822.

What is the quickest way to get a quote?2025-03-27T09:00:17+11:00

The quickest and easiest way to get a quote is online. Our website quote system will prompt you to give us all the information we need so we can quickly reply with your quote.

You can also send an email to sales@signblitz.com.au requesting a quote. Please remember to include the sign description, size, material, finish, quantity and the delivery suburb.

How long does it take to receive a quote?2025-03-27T09:00:18+11:00

We aim to respond to all quote requests and emails within 24 hours on working days (Monday to Friday).

Can you quote off my site plans and drawings?2025-03-27T09:00:18+11:00

We don’t quote off-site plans. We need an itemised BOQ showing the type of sign (or code), the size, material, finish, colours, quantity and any other information specific to your sign requirements. If you also need posts and brackets, we’ll need the quantities along with a breakdown of below-ground posts and base-plated posts and the type of sign brackets you need. Explore our range of Sign posts and brackets.

Can I get a price over the phone?2025-03-27T09:00:18+11:00

We do not provide pricing over the phone. To ensure accuracy and for our records, we send all pricing via email. Given the various options for signs and shipping costs, the quickest and most efficient way to receive a price is by using our website quote system.

How long are your quotes valid for?2025-03-27T09:00:18+11:00

Quotes are valid for 7 days and subject to product availability. Our pricing is confidential, so we ask that you please don’t share it. All prices exclude GST (add 10% to all prices).

What types of signs and products do you sell?2025-03-27T09:00:18+11:00
Can you create custom signs?2025-03-27T09:00:18+11:00

Yes, we specialise in creating custom signs and stencils that match your unique specifications and branding requirements. Our design team works closely with you to bring your vision to life. Learn more.

What materials do you use for your signs and products?2025-03-27T09:00:18+11:00

We use a variety of high-quality materials, including aluminium, vinyl, polypropylene, steel and Corflute, ensuring durability and visual appeal for both indoor and outdoor applications. For more information about materials, please see each product page or contact us for more details.

Do you offer signage installation?2025-03-27T09:00:19+11:00

No, we don’t offer a signage installation service. However, our team is always happy to run through all of our sign posts and brackets and discuss the best mounting and installation options for your signage.

Are your signs and products eco-friendly?2025-03-27T09:00:19+11:00

Many of the materials we use, including aluminium, steel and polypropylene, are recyclable at the end of product life.

How long does the signmaking process take?2025-03-27T09:00:19+11:00

We have a large quantity of our best-selling signs and products in stock at all times for immediate dispatch or pick up. The timeframe to make a custom sign varies depending on the complexity of the design, the size, material, finish and quantity.

Generally, for a custom-made sign, it takes about 3-5 days from artwork approval to dispatch. If you need a sign made urgently, please ask about our rush order service at an extra cost. We always strive to meet your deadlines and will provide a detailed timeline.

Got another question?2025-03-27T09:00:33+11:00

If you have any other questions please email us at sales@signblitz.com.au or contact us directly on 0403 869 822.

You can find the most frequently asked questions related to specific products on each of our category pages: